Frequently Asked Questions



How and When Can I Get Tickets For an Event?


Tickets can be purchased during regular box office hours for any live event at the box office of the Astor. As well, tickets can be purchased over the phone by using a credit card and will be charged to the credit card on the day of purchase.

Box Office - open Tuesday through Friday 11am until 5pm
Closed Saturday and Sunday except on performance days 12pm until 8pm
Phone Orders - 902-354-5250 during above hours
Online - www.astortheatre.ns.ca Please note there is a $2 per ticket surcharge

The Box Office reserves the right to select seating for tickets purchased within 30 minutes of curtain time.



Can I Get A Refund or Exchange My Ticket?


Refunds cannot be made once the ticket has been purchased. Tickets will be accepted for resale prior to the performance, and if a purchaser is found, the ticket price will be refunded. In the event of a show cancellation, refunds will be made available. Tickets can only be exchange for a different performance of the same show. Exchanges will be accepted until 24 hours prior to the first performance.



Are You Wheelchair Accessible?


Yes we are! All parts of the Astor can be reached through the entrance on the back corner of the building next to the Royal Bank. If you are in need of a spot for your wheelchair please let the box office know when you purchase your ticket.




What Do You Do With My Personal Information


Your privacy is important to us and as such we do not pass any personal information along to third parties without your permission. We will use it to contact you about events unless you request that we don't. As well no credit card numbers are retained after the transaction is processed.



Anything Else I Should Keep In Mind?




Scents & Sensibility

Many patrons are bothered by strong scents; some have severe allergic reactions. Please limit your use of scented products before coming to the theatre.

Please Remember:

Cameras and audio/video equipment are prohibited.
Be comfortable. Some people dress up; some people do not.
Astor Theatre is a smoke-free environment.
Please turn your cell phone off when entering theatre

Copyright © Astor Theatre Society 2017